Get to Know Kelcey Luna
Meet Kelcey Luna.
Helping SMB Businesses Succeed with Online Marketing
I specialize in empowering home services businesses like HVAC, plumbing, and pest control to maximize their potential. With years of marketing experience, including time as an in-house marketing manager, I bring a client-first perspective to solving challenges. At HLM, I help my clients create and execute on winning strategies. Let’s build your success together!
- Senior Customer Success Manager
- 5+ years of marketing experience
- 1+ years with High Level Marketing
- Based in Naperville, Illinois
- Specializes in helping HVAC, Plumbing, Pest Control, Remediation, and Home Services, among other industries & sectors
In Kelcey's Own Words...
As a Senior Customer Success Manager at HLM, I take pride in my role, which allows me to gain meaningful insights into my clients' businesses and continuously expand my knowledge of the home services industry. I find it rewarding to identify and resolve issues within ServiceTitan setups, guiding clients to better understand their CRM systems. My background as an in-house marketing manager gives me a unique perspective on the home services sector, letting me approach challenges from the client side. High Level Marketing fosters an enjoyable work environment, prioritizing constant improvement, team growth, and a truly supportive culture.
Fun Facts About Kelcey Luna.
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What's your dream vacation spot?
Santorini, Greece!
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Do you have any pets?
I do! One Tuxedo Cat named Bella.
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What's your largest irrational fear?
Being stranded in the middle of the ocean - really anything to do with the ocean!
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